Phoenix Labs
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Privacy Policy

Last updated: May 27, 2026

Phoenix Labs LLC ("Phoenix Labs," "we," "us," or "our") provides the apps and services described in this policy. Our mailing address is Phoenix Labs LLC, 1441 242nd PL SE, Bothell, WA 98021, USA.

1. Introduction

Phoenix Labs LLC builds apps that help you organize social circles, events, and gatherings with the people you trust. We take your privacy seriously and believe in being upfront about what we collect and why. This policy explains it in plain language — no legal-ese.

2. Information We Collect

Here's exactly what we collect and why — broken down by type.

A. Contact Information

We may collect:

Why we collect it:

This information is linked to your account identity. Tracking: We do NOT use this information for advertising tracking.

B. User Content

We collect content you create inside our apps, including:

Why we collect it:

This content is associated with your account so the app can work properly. Tracking: We do NOT use this content for advertising tracking.

C. Identifiers

We may collect:

Why we collect it:

Tracking: No.

D. Diagnostics and Crash Reporting

Phoenix Labs LLC may collect:

Why we collect it:

This information is generally not used to identify you personally — unless it is required to troubleshoot a specific problem you report to us. Tracking: No.

3. Login Methods

You can sign in to our apps using any of the following methods:

Authentication data is used only to let you securely access your account — nothing else.

4. How We Use Information

We use the information we collect to:

5. Data We Do NOT Collect

To be very clear, Phoenix Labs LLC does NOT collect any of the following:

6. Tracking and Advertising

Phoenix Labs LLC does NOT track you across apps or websites owned by other companies for advertising purposes. We do not sell your data to advertisers or data brokers.

7. Third-Party Services

To run our apps reliably, we use a small number of trusted third-party services, such as:

These providers are used only to help us operate our apps and improve reliability — never for advertising.

8. Data Sharing

We do not sell personal data. We share limited information only with service providers that help us:

9. Account and Data Deletion

You can delete your account directly within our apps under Profile → Settings → Delete Account, which permanently removes your profile, groups you admin, events, payments, chats, and uploaded media. You can also request deletion at any time by emailing us at support@phoenixlabsllc.com — we'll confirm and process the deletion within 30 days. Some information may be retained briefly where required by law or to resolve disputes.

10. Data Retention

We keep your information for as long as your account is active. When you delete your account, we remove your personal data from our active systems. Backup copies may persist for a short period as part of our normal infrastructure backups, after which they are purged.

11. Security

We work hard to protect your information using industry-standard practices, including:

No method of transmission or storage is 100% secure, but we continuously work to improve our protections. If you ever suspect unauthorized access to your account, please email us right away at support@phoenixlabsllc.com.

12. Your Rights and Choices

Depending on where you live, you may have additional rights under laws like the GDPR (Europe), UK GDPR, or CCPA/CPRA (California). These include the right to:

To exercise any of these rights, email support@phoenixlabsllc.com. We will not discriminate against you for exercising your privacy rights.

13. Push Notifications

If you allow notifications, we may send you updates about events, payments, group activity, and chat messages. You can turn off notifications at any time in your device settings or under Profile → Notification Settings inside the app.

14. Children's Privacy

Our apps are intended for users 13 years of age and older (16+ in some regions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@phoenixlabsllc.com and we will promptly delete it.

15. International Users

Phoenix Labs LLC is operated from the United States. If you access our apps from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our apps, you consent to these transfers. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.

16. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we'll update the "Last updated" date at the top of this page and, where appropriate, notify you in the app. Please review this policy periodically so you stay informed.

17. Contact Us

Have questions about your privacy or this policy? We're happy to help. You can email us at support@phoenixlabsllc.com or write to Phoenix Labs LLC, 1441 242nd PL SE, Bothell, WA 98021.